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Nurturing Success: A Guide on Performance Evaluation and Recognition for Independent Real Estate Agents

JustCall

Independent real estate agents have the potential to boost a brokerage’s sales while offering specialized services. Transparent performance evaluations are meant to hold real estate agents accountable and help them grow. However, their impact depends on their ability to learn from both failures and successes.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Rachel Ivers worked as an Inside Sales Representative for 8z Real Estate for one and a half years. She also worked for zavvie, a real estate marketing startup. Additionally, she works at the CU Boulder Real Estate Center. Make onboarding & ongoing coaching as stellar as possible. James Pollard.

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JustCall vs Aircall: A Comprehensive Comparison in 2023

JustCall

Native conversation intelligence platform and call analytics to ramp up agent performance Agent performance & coaching: Call monitoring and performance evaluation.

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Nov 09 – Customer Success Jobs 

SmartKarrot

You will serve as project manager and leader for cross-functional initiatives such as standing up a CS/Sales qualified lead engine process, building out a retention strategy for the individual Loan Officer and Real Estate customers, and developing a feedback forum for product development initiatives rooted in the voice of the customer.

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The Case For the Anti-Script: A Multifactor Analysis of Script Adherence

Balto

This presents pain points for managers and agents alike as companies have to pay for enforcement tools, perform ongoing training, and coach agents on a tool that may not lend itself to optimal results in terms of agent satisfaction and retention. This means that managers are spending more time preparing for less effective coaching sessions.

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April 28 – Customer Success Jobs

SmartKarrot

Role: Client Success Director (Real Estate) Location: New York, NY, US Organization: REEF As a Client Success Director, you will drive new business applications, working with internal REEF teams to match qualified applications to the real estate network. Working with customers through the subscription renewal process.

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7 Significant Factors for Streamlining Contact Center Budgets

Dialer 360

Contact center budgeting may vary massive and depending on internal accounting. As well as real estate and other overhead costs. Different is call center plagued with the flavor of the month or coaching plans? Monitor your contact center metrics to determine the most popular queries are. Prioritize FCR.