BlueOcean

OCTOBER 4, 2023

Likewise, we know that offering live agent support for Spanish consumers is a competitive advantage in many markets in the U.S. You’ll want to ask about labor markets, hiring timelines, retention stats and more. The most recent census reports that 21.4% of Canadians speak French as a first language.

Customer Support 124

Customer Support Bilingual agents outsourcing Contact Center 124

Certified Languages International

DECEMBER 22, 2023

By expanding multilingual capabilities, they can tap into an underserved demographic and increase market share. Acquisition of new clients by tapping into underserved language markets. In banking, this could mean translating bank statements, disclosures, agreements, marketing materials, or website content.

Banking 52

Banking Customer Experience Bilingual agents Customer retention 52

Certified Languages International

DECEMBER 22, 2023

By expanding multilingual capabilities, they can tap into an underserved demographic and increase market share. Acquisition of new clients by tapping into underserved language markets. In banking, this could mean translating bank statements, disclosures, agreements, marketing materials, or website content.

Banking 40

Banking Customer Experience Bilingual agents Customer retention 40

Anexa BPO

SEPTEMBER 5, 2021

And as the world continues to emerge from the debilitating effects of COVID-19, one thing is abundantly clear: the siloed environments of sales, marketing, opps (other people’s platforms) and IT are over. By 2027, it’s projected that social commerce will account for $604 billion in sales. Social Commerce: This one speaks for itself.

outsourcing 40

outsourcing Bilingual agents Customer centricity Outbound sales 40

Quality Contact Solutions

DECEMBER 31, 1969

By Nathan Teahon, Strategic Account Director. If ever there was an area that I would be happier to pay higher rates for, it is the agents’ quality. Bilingual agents can be really valuable depending on the type of and area you call. As a result, it is not uncommon to see higher rates for bilingual services. (I

Call Center 40

Call Center Telemarketing Bilingual agents outsourcing 40

Global Response

JUNE 20, 2023

As more businesses seek to expand operations into new markets, offer multilingual services, and scale without losing quality or proximity to their call centers, Tunisia rises up as a solution to many of these competing needs. Challenges and Mitigation Strategies Of course, every outsourcing location has challenges that must be accounted for.

Call Center 62

Call Center outsourcing Bilingual agents Education 62

Global Response

NOVEMBER 14, 2023

The larger an audience you can market to, the larger your personal audience can grow. Offering multilingual service allows you to compete in international markets while providing exceptional customer support to customers both home and abroad. Looking for Multilingual Support?

Call Center 62

Call Center Bilingual agents outsourcing Telemarketing 62