Accountability Bilingual agents Customer retention Marketing 
BlueOcean
OCTOBER 4, 2023
Likewise, we know that offering live agent support for Spanish consumers is a competitive advantage in many markets in the U.S. You’ll want to ask about labor markets, hiring timelines, retention stats and more. The most recent census reports that 21.4% of Canadians speak French as a first language.
Certified Languages International
DECEMBER 22, 2023
Monolingual banking that only caters to English speakers results in poor customer experiences, lost opportunities, and decreased satisfaction for large segments of the population with limited English proficiency (LEP). By expanding multilingual capabilities, they can tap into an underserved demographic and increase market share.
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Certified Languages International
DECEMBER 22, 2023
Monolingual banking that only caters to English speakers results in poor customer experiences, lost opportunities, and decreased satisfaction for large segments of the population with limited English proficiency (LEP). By expanding multilingual capabilities, they can tap into an underserved demographic and increase market share.
Global Response
JUNE 20, 2023
As more businesses seek to expand operations into new markets, offer multilingual services, and scale without losing quality or proximity to their call centers, Tunisia rises up as a solution to many of these competing needs. Challenges and Mitigation Strategies Of course, every outsourcing location has challenges that must be accounted for.
Global Response
NOVEMBER 14, 2023
The larger an audience you can market to, the larger your personal audience can grow. Offering multilingual service allows you to compete in international markets while providing exceptional customer support to customers both home and abroad. Looking for Multilingual Support?
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