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International Women’s Day: A Closer Look at Some of the Women Who Drive NRG

The Northridge Group

Kelsey earned a degree in economics and later worked at a marketing agency before coming to NRG as a Consultant. She would later go into advertising, which as a single woman, was fun, but demanding. Tressa has been with NRG in one capacity or another – consulting, process work, IT and program management – for 12 years.

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Digital Transformation in Retail Banks: Potential Impact on Brand Equity, Customers, and Employees

Beyond Philosophy

I’m capitalizing the first letter of each word because the pervasiveness of digital transformation has all the feel of Big Data a few years ago and Reeingineering in the 1990’s. Can act in real time, responding to advertising or incentives. Needs a bank’s product to support their activities (home purchasing, auto loans, etc.).

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Automate caption creation and search for images at enterprise scale using generative AI and Amazon Kendra

AWS Machine Learning

We demonstrate CDE using simple examples and provide a step-by-step guide for you to experience CDE in an Amazon Kendra index in your own AWS account. Metaverse or augmented reality – Advertising a product is about creating a story that users can imagine and relate to. Tanvi Singhal is a Data Scientist within AWS Professional Services.

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21 Business Analysts & Call Center Leaders Reveal the Optimal Role of the Business Analyst in Call Center Operations

Callminer

For instance, a call center business analyst might recommend implementing an interaction analytics solution for a collections and accounts receivables management (ARM) firm to ensure that call center agents meet compliance requirements for debt collection. Carol Tompkins is the Business Development Consultant at AccountsPortal.

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2017 Is Out, 2018 Is In – What Will Customer Service Look Like This Year?

Comm100

Activate, a strategy and technology consulting firm, predicted that by 2018 there would be 3.6 There will be more big data security breaches,” she writes. People will wring their hands and talk about how important it is to do better, but little will actually happen to stop data breaches. Source: Activate. Lots of ’em.