JivoChat

FEBRUARY 14, 2023

Besides, if you are an entrepreneur, developing your own brand, you can use everything you will learn to diminish the chances of errors when promoting your products and services. The course will present you with effective based marketing analytics tools, so you can segment your clients. Check out the article to know more about it.

Analytics 75

Analytics Marketing Abandon rate Metrics 75

JustCall

AUGUST 8, 2023

AI in Ecommerce refers to integrating Artificial Intelligence technologies to enhance online shopping for customers. Personalized, Prompt, and Real-time Service AI in Ecommerce allows businesses to offer personalized, immediate, and responsive customer service. But first, let’s understand what AI in e-commerce means.

Chatbots 52

Chatbots Abandon rate Customer centricity Personalization 52

SharpenCX

JANUARY 6, 2021

They ditched old methods and moved faster, for the sake of employees and customers. And in 2020, some 27% of companies reported improvements in the quality of their customer service, up from only 14% in 2019. The infamous year 2020 sent customer complaints soaring. Customer data is the nucleus of your contact center.

Call Center 67

Call Center Coaching Abandon rate Contact Center 67

JivoChat

APRIL 16, 2023

You need a strategy that considers all the different aspects of ecommerce, from marketing and product selection to payment processing and fulfillment. Let’s explore how to develop an effective ecommerce plan that will keep your customers happy and help you increase profits. The pipeline has several stages.

Analytics 82

Analytics Engineering Advertising Sales 82

JivoChat

DECEMBER 2, 2021

Or have you ever suffered from store crashes that lead to high bounce rates and increase cart abandonment rates? In this article, we will cover you with some thorough understanding of the two platforms Shopify vs. With up to 133 currencies supported, almost everyone can access your products without any barriers.

Abandon rate 52

Abandon rate APIs Sales Enterprise 52

SharpenCX

JUNE 23, 2021

But, your contact center KPIs are an important piece of creating a happy team and happy customers. Instead, customize your KPIs based on your business and contact center needs. Call center KPIs give insight into your agents’ interactions with customers. Plus, you need a high-performing, empowered contact center. Call Quality.

Contact Center 101

Contact Center Abandon rate Management Metrics 101

JustCall

FEBRUARY 28, 2024

You are probably looking for Orum alternatives if: You want a cost-effective auto dialer Orum’s features might be tempting, but its price tag isn’t for everyone. Several competitors offer strong auto dialer features at more affordable rates, letting you streamline calls without breaking the bank.

Real estate 52

Real estate CRM Sales Analytics 52