Are You Prepared for Unpredicted Spikes in Call Volume? [Webinar]
Fonolo
MAY 2, 2019
The result is an increase in average wait time, an escalation in abandon rates and, worst of all, frustrated customers. Lowering Abandon Rates. As an innovator in the space, Shai is on a clear mission to educate the call center industry on how to improve the customer experience.
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