Audio Giant Delights Customers with Fonolo Call-Backs in Amazon Environment
Fonolo
FEBRUARY 7, 2024
When the company wanted to ramp up its excellent customer service offering to further reduce hold times and abandon rates in busy contact centers around the globe, it turned to Fonolo’s Call-Back solutions. Mark says Jabra piloted Fonolo Call-Backs as a premium customer care service for enterprise customers.
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