Revolutionizing Customer Engagement: The Power of UCaaS Contact Center Software
Hodusoft
JANUARY 17, 2024
Between the 1960s and 1990s, the invention of IP PBX , Interactive Voice Response (IVR) system, and voicemail system changed the way businesses used to communicate. To put it simply, it brings together voice calls, video calls, live chat, web chat, instant messaging, email, social media, and more.
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