Hodusoft
NOVEMBER 27, 2022
Boost Your Sales with Telemarketing Software In today’s digitally connected world a whopping 92% of customer communications still happen through business phones. The quality of your customer service relies on how effective your telemarketing efforts are. What is telemarketing software?
Calltools
JANUARY 22, 2020
Once your calls start getting flagged in this way, connecting to leads becomes harder than ever. By avoiding the following telemarketing practices, you can reduce the risk of your numbers being flagged. If your aim is to schedule a meeting where you can give the contact more information, the pitch will be very short.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
NobelBiz
MARCH 6, 2023
Track call center metrics, such as average handling time, first-call resolution rate, and customer satisfaction scores. This information is useful in identifying areas for improvement and optimizing call center operations. Lead Generation & Telemarketing Telemarketing is another application of predictive dialing campaigns.
Calltools
MARCH 20, 2019
The telemarketing industry and contact centers fall under the purview of the FTC. To do that, every call needs to count and every call needs to meet the regulations set forth in the TCPA. The 3 Percent Rule The TCPA creates an ever-changing landscape where telemarketing and call center industries operate.
aircall
MAY 14, 2021
With advancements in technology, auto dialers come in different types and support a wide variety of use cases including sales, support, telemarketing, market research, and debt collection. The Telephone Consumer Protection Act (TCPA) has specific rules about telemarketing, mobile phone communications, abandonment rates, and call recording.
CrazyCall
JANUARY 21, 2019
Inside sales predominantly take place on the phone and are sometimes treated as a slightly different form of telemarketing. Some of them are phone, VoIP solutions, video calls, and emails. They’re busy attending meetings, having dinners with prospects or doing a presentation of the product. Let’s dive in!
NobelBiz
MAY 24, 2022
Companies have to adjust to the new reality of remote work while still meeting market demands. Managing call center agents remotely has become a true challenge for the industry. Create a remote communication policy while allowing for personalized follow-up This is the most crucial aspect of running a remote call center agents.
Expert insights. Personalized for you.
52 
Let's personalize your content