CSM Magazine

JANUARY 27, 2022

If you want to build your gym and grow your membership base, there are certain things you will need to implement, including good use of relevant digital tools. With that said, below are 5 digital tools you need to run a successful gym.

Marketing 52

Marketing Management Technology Customer Service 52

ProProfs Blog

DECEMBER 14, 2018

My metric for success can be summed up in one phrase: earn customers for life.” – Mary Barra, Chair and CEO, General Motors. .” – Mary Barra, Chair and CEO, General Motors. Ignoring or failing to collect feedback is like flying a plane at night without instruments: you hope you’re headed in the right direction, but you can’t really be sure.

Feedback 145

Feedback Surveys Analytics Customer Support 145

aircall

MAY 26, 2021

Whether it’s because they need something, they can’t pass up a great deal, or they’re craving a bit of retail therapy, people shop for many reasons. Over time, we’ve seen the shopping trend steadily move toward digital shopping instead of running out to the nearest mall. Why Are Digital Shopping Trends Relevant?

Customer Experience 62

Customer Experience Real estate Sales Surveys 62

C Space

JUNE 16, 2020

Amazon customers stuck at home during the Covid-19 pandemic have been buying more pet food, kitchen tools, haircare products and athleisure wear. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Purchases of pet supplies on Amazon were up 66% year over year.

Advertising 52

Advertising Entertainment Surveys Personalization 52

ProProfs Blog

FEBRUARY 13, 2020

Efforts to retain customers, help you formulate effective loyalty programs that your customers enjoy being a part of. Customer Loyalty Statistics 2020 You Shouldn’t Miss. “What can help me get committed and loyal customers?”. A question that every business is seeking an answer to. Benefits of Improving Customer Loyalty.

Customer retention 164

Customer retention Sales B2B Marketing 164

SmartKarrot

SEPTEMBER 2, 2022

More than ever, people want to know what value you bring to the table and how it relates to them. It is because selling a product is relatively straightforward: You find out what your customer needs , offer them a solution that meets their requirements, and buy it. After which it gives you an opportunity to sell it per se.

B2B 10

B2B SaaS Sales Marketing 10

Callminer

OCTOBER 11, 2018

Fortunately, there are valuable tools that can help you gain deeper insights, such as speech analytics , to better leverage your data and boost call center performance. Read on to learn what our experts had to say about the call center metrics you might be overlooking and how you can better leverage them.

Call Center 561

Call Center Metrics Contact Center Wait times 561