Call Experts

MAY 20, 2021

Back-office services: accounting, infotech (IT) services, personnel (HR), attendance tracking, employee call-out solutions, quality control, and payment processing. Front-office services: phone and customer service, appointment management, outbound sales, lead verification, surveying, after-hours customer support, and call-forwarding.

Business Process Outsourcing 52

Business Process Outsourcing outsourcing Outbound sales Surveys 52

TechSee

SEPTEMBER 21, 2021

McKinsey reports that cablecos still account for more than 60% of all connected homes, with the key providers averaging an impressive 25% return on invested capital. By harnessing non-personally identifiable data and targeting capabilities, cablecos can develop advanced data-driven ad products to benefit advertisers.

Advertising 41

Advertising Entertainment Self service Banking 41

JivoChat

JUNE 9, 2021

In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. A recent survey showed that a whopping 90% of consumers expect an instant response when they have customer-service-related inquiries. Most customers expect immediate responses. Chatbots increase conversions.

Chatbots 52

Chatbots Marketing Upselling Surveys 52

JustCall

MARCH 9, 2023

billion , from 2022 to 2028, with a CAGR of 21.8%. With CI technology, you can rest assured that all (100%) customer interactions are accounted for and recorded, leaving no room for error. Active Engagement The ability to amplify customer engagement and offer personalized experiences is another key feature of conversational AI.

Coaching 52

Coaching Sales Chatbots Analytics 52