Remove 2024 Remove Personalization Remove SaaS Remove Upselling
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What skills do customer success professionals need in 2024?

ChurnZero

How will customer success jobs, and the skills they require, evolve in 2024? With technology advancing and customer expectations rising, customer success has become an essential force driving business growth and customer loyalty within the SaaS industry. What skills will help CSMs and individual contributors stand out in 2024?

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Customer Success + Sales = Revenue Retention: Insights from Totango Leaders

Totango

“What’s your company’s most important business outcome in 2024?” I recently hosted a webinar with four leaders from our team to learn how they work together to bolster retention, expansion, and upsells as a truly unified CS and sales front. Would everyone have the same goal, or would it vary from team to team?

Sales 89
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Totango wins TrustRadius 2024 Most Loved Award

Totango

With TrustRadius’ 2024 Most Loved Award in hand, Totango is proud to showcase how it is at the forefront of providing data-driven customer insights, helping companies across the globe prevent churn, increase revenue growth, and boost team efficiency. Totango is a must for any company with a SaaS model.”

Upselling 106