Remove 2024 Remove APIs Remove Personalization Remove SaaS
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Top 10 VoIP Dialer Software in 2024 for Your Sales, Support, and Success Teams

JustCall

> Nextiva: It streamlines communication and offers personalized interactions with AI features. Features to look out for in a VoIP dialer Here are six key features you should prioritize in a 2024 VoIP dialer: Advanced auto dialing: Automate the dialing process with features like auto dialing, predictive dialing, and progressive dialing.

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Unleashing the power of generative AI: Verisk’s journey to an Instant Insight Engine for enhanced customer support

AWS Machine Learning

FAST has earned a fourth consecutive leader ranking in the 2024 ISG Provider Lens report for its seamless integration with Verisk’s data, analytics, and claims tools. The software as a service (SaaS) platform offers out-of-the-box solutions for life, annuity, employee benefits, and institutional annuity providers.

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Your guide to generative AI and ML at AWS re:Invent 2023

AWS Machine Learning

If you’re new to re:Invent, you can attend sessions of the following types: Keynotes – Join in person or virtually and learn about all the exciting announcements. With generative AI, it is possible to hyper-personalize targeted recommendations for shopping and streaming. Reserve your seat now! or “Because you watched.”

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The Top 25 Trail Blazing Customer Service Professionals of 2024

Netomi

With an ever-expanding customer base, WestJet’s Chief Digital and Innovation Officer Alfredo Tan realized that the airline needed to embrace innovation whole-heartedly in order to keep up with customer expectations for personal and convenient support. This personal touch to customer service, though, doesn’t stop here.

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Transform customer engagement with no-code LLM fine-tuning using Amazon SageMaker Canvas and SageMaker JumpStart

AWS Machine Learning

SageMaker Canvas lets you create personalized customer experiences, driving growth without extensive technical expertise. Enrich your existing software as a service (SaaS), software platforms, web portals, or mobile apps with your fine-tuned LLM using the API or SDKs.

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What Is UCaaS? And What Are Its Benefits For Contact Centers?

NobelBiz

billion by 2024, thanks to increasing usage, innovative technologies, and new reseller models. APIs for more adaptability: Application programming interfaces (APIs) are progressively being added to the basic functionality of UCaaS providers. The UCaaS industry, which debuted less than a decade ago, is already fully operational.

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What Is UCaaS And What Are Its Benefits For Contact Centers?

NobelBiz

billion by 2024, thanks to increasing usage, innovative technologies, and new reseller models. APIs for more adaptability: Application programming interfaces (APIs) are progressively being added to the basic functionality of UCaaS providers. The UCaaS industry, which debuted less than a decade ago, is already fully operational.