Remove 2022 Remove Outbound sales Remove outsourcing Remove Personalization
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The New Player in Town – eB2B Platforms

Anexa BPO

trillion globally, fragmented retail is ready for an eB2B transformation, which will involve portals and platforms to replace the in-person model. So how can BPO outsourcing companies like Anexa impact your brand’s ability to harness the critical opportunities that lead to sustainable growth? That’s about to change.

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The Best CX Is Derived From the Best Sales Leadership

Anexa BPO

While a lot is being said about customer experience in 2022, and how it is the single most compelling dynamic in driving success, what would it look like if we pulled back the CX curtain and took a deeper dive into the elements that go into building a powerful platform that supports exceptional customer experience? Have questions?

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19 Important VoIP Features (Every Modern Business Needs)

JustCall

a sales call might go to an agent in sales, while a support call might go to someone in customer service), or it can be based on the identity of the caller (e.g., Smart routing allows businesses to provide personalized experiences for each customer, improving targeting and efficiency, as well as reducing wait times.

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