Outsource Consultants

JANUARY 24, 2022

Little did we know that the issues the outsourcing powerhouse was currently facing were about to be dwarfed by considerably larger obstacles. 2019 Status: In 2019, online gambling aimed at Chinese customers found a foothold in the Philippines due to low taxation. The Rise of Nearshore Outsourcing. So where do things stand now?

outsourcing 128

outsourcing Real estate Government Call Center 128

CSM Magazine

SEPTEMBER 29, 2022

Only 7% of CFOs plan to decrease customer service spending over the next 12 months, according to a July 2022 poll of 234 finance leaders by Gartner, Inc. Twenty-one percent plan to increase customer spending and 72% to maintain spending, despite economic pressures. “In Migrating volume to digital and self-service.

Real estate 52

Real estate Customer Service Finance Self service 52

Anexa BPO

SEPTEMBER 2, 2022

While a lot is being said about customer experience in 2022, and how it is the single most compelling dynamic in driving success, what would it look like if we pulled back the CX curtain and took a deeper dive into the elements that go into building a powerful platform that supports exceptional customer experience?

Sales 52

Sales Real estate Outbound sales Business Process Outsourcing 52

CSM Magazine

SEPTEMBER 13, 2021

Ventrica the fast-growth multilingual customer service specialist is expanding into Jamaica with the launch of its new operation in Montego Bay. The new site opened this week is designed to support Ventrica clients in the US, UK and European markets requiring lower cost but high-quality English language customer service support.

Real estate 52

Real estate Transportation outsourcing Construction 52