article thumbnail

HoduCC Gartner Digital Markets May 2021

Hodusoft

HoduCC – the Call & Contact Center software by HoduSoft has been named as Category Leader and FrontRunner for call recording software in the latest list published by Gartner Digital Markets Report. The post HoduCC Gartner Digital Markets May 2021 appeared first on HoduSoft. he added. .

article thumbnail

HoduSoft named ‘Emerging Company’ by Indian Achievers’ Forum

Hodusoft

HoduSoft, an India-based growing VoIP and information technology company, bagged the Indian Achievers’ Award for 2021 as the ‘Emerging Company’ for its outstanding achievement and contribution in nation building. . “As India-made software for the world. HoduPBX – IP PBX Software. HoduConf – Audio Conferencing Software.

voip 97
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Optimizing Customer Support in the Financial Sector: How BPO Contact Centers Can Add Value

Hodusoft

billion in 2021 to USD 205.32 This blog explores the challenges faced by the financial industry, the role of BPO contact centers, and strategies to enhance customer support. These centers provide cost-effective solutions, allowing financial institutions to focus on core functions while outsourcing non-core activities.

article thumbnail

HoduCC Named Best Telemarketing Software By Digital Dot com

Hodusoft

HoduSoft’s HoduCC omnichannel contact center software has been named as the best telemarketing software by the online review platform, Digital.com. HoduSoft’s contact center software brand HoduCC, made the cut among top solutions for large and small call centers in the final list.

article thumbnail

Contact Center Technology Trends to Watch in 2022

Hodusoft

The contact center trends too, changed completely driven by the pandemic. 2020-21 saw most contact centers make a shift to cloud contact center software. And if one is to go by indications, contact center trends for 2022 , signal a whole new wave coming.

article thumbnail

Gartner lists HoduCC Predictive Dialer Software among Emerging Favorites

Hodusoft

Gartner Digital Markets entity Capterra listed our Predictive Dialer Software as an Emerging Favorite in its 2021 list published recently. Based on the evaluation, features such as automated calling and reporting capabilities are weaved in the HoduCC Contact Center Software to give higher RoI to our customers,” he continued.

voip 52
article thumbnail

Top 10 Contact Center Software for 2022-2023

Hodusoft

Top 10 Contact Center Software for 2022-2023. Before the advent of contact center software, customer service representatives would handle all customer requests and complaints through telephone calls. Choosing the right contact center software is essential for success. RingCentral.