aircall
AUGUST 18, 2017
Mention’s phone operations are split into three functions: An outbound sales team t o discover new leads and set up product demos. An inbound sales team t o onboard new users, manage existing accounts, and foster customer success. Matthieu sums it up nicely: “Welcome to 2017! How Mention uses Aircall.
LiveChat
MAY 25, 2018
At the beginning, we placed two categories in the main menu : customer service and online sales. They both included more detailed subcategories like customer support, customer psychology, ecommerce, inbound sales etc. After a while we noticed that almost nobody was clicking on them. That was the sign we needed to change it.
CrazyCall
JANUARY 21, 2019
The study from 2017 conducted by the InsideSales.com had shown that although the outside sales still make up for the most of the sales market, the inside sales are projected to increase 30.2% Buyers became more comfortable and used to making remote contacts, negotiations, and purchases. over the next year.
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