aircall
AUGUST 18, 2017
Mention’s phone operations are split into three functions: An outbound sales team t o discover new leads and set up product demos. An inbound sales team t o onboard new users, manage existing accounts, and foster customer success. We want to make sure that our marketing and sales departments are strategically aligned.”.
LiveChat
MAY 25, 2018
At the beginning, we placed two categories in the main menu : customer service and online sales. They both included more detailed subcategories like customer support, customer psychology, ecommerce, inbound sales etc. After a while we noticed that almost nobody was clicking on them. That was the sign we needed to change it.
CrazyCall
JANUARY 21, 2019
The world of sales has been changing over the past few decades. With the growth of new software and technology, new types of sales processes have come into play. One of those “new” forms is inside sales, which, according to accounts such as this one by Salesloft , is growing 15 times faster than outside sales.
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