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Changes in Consumer Insights Shopping Habits

CSM Magazine

APRIL 20, 2021

By using the right consumer insights platform, businesses can understand and acknowledge consumer behavior to engage customers emotionally. In the 2016 holiday season, Apple’s marketing team chose to be different from its competitors’ hard-selling advertising tactics. What Are Consumer Insights Changes in Food?

Advertising 52
Advertising Entertainment Customer emotions Marketing 52
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There’s No I in Team, but What About AI?

CSM Magazine

JUNE 27, 2018

Cathal McGloin, CEO of ServisBOT describes why AI is perfectly poised to help customer service professionals shine. Customer service departments are still rooted in voice-centric service infrastructure, but this is about to change. Voice from the past. Escape from routine.

Scripts 40
Scripts Chatbots Enterprise Healthcare 40
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