Comm100
NOVEMBER 13, 2022
A Comprehensive Guide to Chatbot Software. In 2020, the North America chatbot software market was valued at $182 million. Brands of all industries are beginning to recognize the huge benefits that customer service chatbots can bring to their organization. Customer service chatbots don’t just benefit the end consumer.
LiveChat
AUGUST 14, 2018
When setting up or redesigning your customer service it’s also worth to learn from the best-in-class. That being said, it’s sometimes worth to sneak at the best practices of big brands and implement them within your organization. You simply need to be ready to go an extra mile to make the interaction with your brand memorable.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Comm100
SEPTEMBER 28, 2021
Lake Michigan Credit Union – Improving Member Support with Live Chat & Chatbot . Since rolling out live chat, LMCU has bolstered their technology stack through the adoption of Comm100 AI Chatbot. This chatbot now provides 24/7 support to members, which has led to improved engagement and CSAT.
JustCall
AUGUST 8, 2023
Tips and Best Practices for Using Conversational AI in Education Tip 1: When investing in generative AI, it is critical to understand the end use cases. In addition to the tips outlined above, follow these best practices when implementing AI: Define clear objectives: Clearly define the goals of using conversational AI in education.
Advertisement
If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.
Comm100
NOVEMBER 13, 2022
Chatbots: With a well-trained AI chatbot, organizations can automate up to 80% of their frontline customer support. Integrating a chatbot with omnichannel support also creates new ways to engage international applicants. To ensure the easiest upgrade path, look for omnichannel platforms that offer a variety of chatbot types.
The Northridge Group
MAY 2, 2023
To get a handle on ChatGPT, its implications, benefits, challenges, and best practices for contact centers we had a virtual conversation recently with Nathan Hart, Senior Director of Technology, Solutioning & Data Analytics, The Northridge Group. and most recently (at presstime) GPT-4.
Expert insights. Personalized for you.
52 
Let's personalize your content