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Conversations with Clients: Ding Yi (Allen), Ant Financial, Part 2

COPC

the cloud and AI) has made everything possible, and brought the opportunity for a re-establishment of industry standards.”. Ding Yi (Allen), Director of Customer Service. By the middle of 2018, the average daily volume of self-service was 4.84 “… the technology revolution (e.g., million from over 300 million users.

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Philips accelerates development of AI-enabled healthcare solutions with an MLOps platform built on Amazon SageMaker

AWS Machine Learning

Since 2014, the company has been offering customers its Philips HealthSuite Platform, which orchestrates dozens of AWS services that healthcare and life sciences companies use to improve patient care. This is a joint blog with AWS and Philips. These reports document the versioning of datasets, models, and code.

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How to Recession-Proof Your Contact Center, According to 360+ Executives

Balto

We asked our respondents how much they agreed with the following statements on a scale of 1-5: Great service is the best way to build customer loyalty Great service is less important than solving a customer’s problem as quickly as possible Anything other than self-service support for customers ends up being a drain on customer resources.

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Client Interview Series: Ding Yi at Ant Financial

COPC

re-establishment of industry standards.”. Ding Yi (Allen), Director of Customer Service. recently sat down with Ding Yi (Allen), Director of Customer Service, who oversees the development of artificial intelligence (AI) in customer service at Ant Financial. “… the technology revolution (e.g.,