Four Cool Ways to Cement Customer Trust
PeopleMetrics
DECEMBER 5, 2014
After a 20-minute wait, we were greeted by a pleasant sales assistant who asked to see my order summary and proof of identity. Imagining what it is like to be that person. If AT&T were an empathetic brand they''d consider their policies from their customers'' point of view. We cannot accept a temporary ID. Take Three.
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