The Most Unlikely Source Is Blocking Contact Center Transformation
CX Global Media
NOVEMBER 19, 2018
The quality of leadership is one of the most important predictors of an organization’s future success (Peterson, Walumbwa, Byron and Myrowitz 2009). Even if you are a small contact center. FREE Training – How to Build a Contact Center Dream Team. FREE Training – How Do Your Call Center Supervisors Measure Up?
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