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Perseverance Through Rapid Change: EPIC Connections Celebrates 15 Years of Success as a Mainstay in Contact Center Consulting

EPIC Connections

The contact center industry is known for its constant hum of change punctuated by the rapid fire of new technology and a revolving door of providers. When I started EPIC Connections in my home office in 2003, I knew perseverance would be the first requirement for establishing an organization that builds value for their clients.

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Hey, you in the Office? No…. probably not until next month.

Enghouse Interactive

In 2003, we saw the impact of the first well-publicized viral contagion, SARS. China is actively encouraging its population to self-quarantine with strong encouragement to work from home as much as possible. But, this isn’t the first time we’ve experienced this type of situation.

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Hey You In The Office? No…Probably Not Until Next Month.

Enghouse Interactive

In 2003, we saw the impact of the first well-publicized viral contagion, SARS. China is actively encouraging its population to self-quarantine with strong encouragement to work from home as much as possible. But, this isn’t the first time we’ve experienced this type of situation.

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Invictus Growth Partners Acquires Revation Systems

Revation Systems

SAN FRANCISCO–( BUSINESS WIRE )–Revation Systems (“Revation”), a leader in cloud-based engagement and communication solutions, has closed a majority investment from Invictus Growth Partners (“Invictus”). Revation Systems , founded in 2003, makes and secures intelligent customer connections to help people live healthier lives.

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Spearline announces the acquisition of Callstats

Spearline

We are continuing to focus our innovation on our highly differentiated 8×8 XCaaS cloud communications and contact center solution, and believed Callstats was a better fit for Spearline’s capabilities. Contacts: Media: John Sun, 1-408-692-7054 john.sun@8×8.com It is headquartered in Skibbereen Co.