2003 Chatbots Customer Service Technology 
Provide Support
JANUARY 10, 2018
How many changes will 2018 bring about for those in customer service? What innovations and technologies will be transforming the world and shaping its future? Are chatbots and virtual agents likely to replace humans any time soon? © 2003 - 2017 Provide Support LLC. Read more. Permalink | No comment.
CSM Magazine
OCTOBER 19, 2020
With keen competition in the eCommerce space, customer service is a top priority. Alon Ghelber looks at some of the top Shopify Customer Support apps available today. Also, interruptions in the supply chain caused by COVID-19-related work interruptions have required more efficient communications between companies and customers.
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Creative Virtual
JUNE 22, 2020
Today I’m proud to be sharing Creative Virtual’s introduction of the Neutrino release of V-Person , our innovative virtual agent and chatbot technology. This release delivers the perfect combination of conversational AI, orchestration tools and industry expertise to enable organisations to create customer and employee conversations.
Provide Support
MARCH 20, 2018
Although AI is yet to take over our lives in a formidable way, as projected in 2004 blockbuster movie- I, Robot , the technology is certainly pervasive. AI is taking over customer service department in a big way. (.). © 2003 - 2017 Provide Support LLC. But today, the scenario has changed completely. Read more.
Revation Systems
MARCH 12, 2019
We’ve all heard the classic Silicon Valley story of innovation: Once upon a time (before the dot-com slump), young entrepreneurs sitting in their garage had a brilliant idea to change the world with technology. With this technology, it became easier to expand call center capabilities and help patients receive better customer service.
Revation Systems
MARCH 12, 2019
We’ve all heard the classic Silicon Valley story of innovation: Once upon a time (before the dot-com slump), young entrepreneurs sitting in their garage had a brilliant idea to change the world with technology. With this technology, it became easier to expand call center capabilities and help patients receive better customer service.
Fonolo
MARCH 9, 2023
CCMC’s Customer Rage Study is a fascinating look at CX, designed to help customer service pros identify pain points and reduce customer complaints in the contact center. The first study was done in 2003 — can you guess which direction the overall trend has headed since then?
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