VirtualPBX

SEPTEMBER 27, 2019

This cheatsheet is designed to offer a quick reference guide of Dash Business Phone System key functions and shortcuts. Log in to Dash Online. For more ways to retrieve your voicemails, including sending them to your email’s inbox, visit our Dash Voicemail Guide. Award-Winning Support Available. Click on Sign in.

voip 61

voip 61

NobelBiz

AUGUST 28, 2023

Speech and Text Analytics can monitor interactions, identify trends, and uncover customer insights, enhancing agent training and performance optimization. Conquering contact center challenges demands a mix of strategy, innovation, and a dash of that contact center magic. Effective management of customer interactions.

Contact Center 98

Contact Center Multichannel Analytics Feedback 98

Vistio

AUGUST 5, 2021

So why wouldn’t you focus on making them feel supported, connected, and happy? And it continues to be impacted as you reduce friction throughout the recruiting, onboarding, and training process. The training process should clearly state the time agents will have to move through it.

Contact Center 52

Contact Center Gamification Morale Technology 52

C Space

MAY 22, 2020

Digital learning and talent management brands Skillsoft and SumTotal held a live global experience for learning, talent, and business leaders virtually this year, after a last-minute dash to turn their usual face-to-face event into an online experience.

Airlines 52

Airlines B2B B2C Entertainment 52

Comm100

JULY 9, 2019

How does your contact center handle new starter training and onboarding? Outsource to colleagues – make training another agent’s responsibility, ask the new starter to shadow them, and expect the new hire to be ready in a week or so. Actual training – devoting resource (not just e-learning!)

Contact Center 40

Contact Center Chatbots Coaching Feedback 40

C Space

SEPTEMBER 23, 2020

For example, parents are anxious to put a device in the hands of their kids so they can keep up with online lessons. Apple launched its online store in India on Wednesday, which in addition to offering nearly the entire line-up of its products, also brings a range of services for the first time to consumers in the country.

Wireless 40

Wireless Marketing Consulting Consulting 40