Remove resources webinar-how-it-leaders-navigate-uncertainty
article thumbnail

Supporting the Health and Well-Being of Medical Interpreters [Part 5]

Certified Languages International

Medical interpreters also suffer from many of the same mental burdens the rest of us face: loss of friends and loved ones, social isolation, profound disruption of life, and general uncertainty. If the pandemic has taught healthcare anything, it’s how to adapt to rapid change. Look for virtual resources.

article thumbnail

What skills do customer success professionals need in 2024?

ChurnZero

How will customer success jobs, and the skills they require, evolve in 2024? As the role of CS changes, so do the critical skills required for CS teams, their leaders, and CS professionals seeking new roles. What skills will help CSMs and individual contributors stand out in 2024?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Supporting the Health and Well-Being of Medical Interpreters [Part 5]

Certified Languages International

Medical interpreters also suffer from many of the same mental burdens the rest of us face: loss of friends and loved ones, social isolation, profound disruption of life, and general uncertainty. If the pandemic has taught healthcare anything, it’s how to adapt to rapid change. Look for virtual resources.

article thumbnail

For Interpreting in Healthcare, the Future Is Here: And It’s Insourcing [Part 3]

Certified Languages International

We’re all wading through a period of change and still learning to navigate during the pandemic. While change can cause uncertainty, it can also be a time ripe for rethinking how we can innovate language services in healthcare. With on-site care volume down, how do you keep your staff interpreters busy?

article thumbnail

Will the CFO “Buy” Your SMB Contact Center Budget?

Monet Software

So what can you do to gain buy-in from business owners and executives, so you receive the resources required to achieve the call center’s many goals? It’s vital to organize the supporting data, such as analytics and reporting showing how many new agent stations will be necessary to absorb projected contact volume growth.

article thumbnail

7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar

ChurnZero

7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar. We held a panel discussion with Customer Success leaders and our customers to share advice from the trenches as they navigate this period of unprecedented uncertainty. How do you balance customer communications during a crisis?

Morale 72
article thumbnail

Expansion Selling Strategies: Tips for SaaS Companies

CSM Practice

However, most business leaders agree that the subscription model is inherently better suited to growth and profitability than the traditional way of selling services. We covered how to make renewals in another blog. The strong suit of the SaaS model is the generation of recurrent revenues. 1. Fewer New Prospects.

SaaS 71