VirtualPBX

JULY 28, 2020

Business integrations are ways our Phone Plans interact with other enterprise applications you may be familiar with. The click-to-call feature lets sales persons stay on task and concentrate on nurturing leads, not worrying about transferring from one business app to another. Zapier offers a free plan for anyone to get started.

CRM 78

CRM Accountability Enterprise Sales 78

Taylor Reach Group

SEPTEMBER 29, 2020

CCaaS is a software deployment model that delivers all facets of the customer experience through vertical integration of its best features. A cloud communication platform should be an all-in-one, omni-channel solution that provides phone, email, ticketing, and chat with a dash of social media and mobile app integration thrown in.

Contact Center 85

Contact Center CRM Quality management Analytics 85

CSM Magazine

NOVEMBER 4, 2020

The UK’s largest rental equipment company Sunbelt Rentals has boosted productivity of its plant delivery operations by as much as 30 percent following the introduction of new technology from Leeds-based BigChange. BigChange provides a single platform CRM, Job Scheduling, Mobile App Tracking and a Customer Portal. About Sunbelt.

Technology 52

Technology Construction CRM Government 52

LiveChat

SEPTEMBER 21, 2018

Online shopping is convenient, there’s more product variety, prices are better and there are no crowds. And probably thanks to these pros, last year’s online sales hit the absolute record. Every sane manager does their homework before they plan the schedule for the holiday season. percent more than in 2016 !

Chatbots 63

Chatbots Gamification Sales Benchmark 63

aircall

MAY 7, 2018

To take advantage of call whispering , two agents must be on the call, but only one agent’s line will be audible to the lead. This feature has two main use cases. During onboarding, new hires can approach phone calls confidently. If a call is high-priority, it makes sense to put two top-performing reps on the call.

Sales 90

Sales CRM Morale Analytics 90

aircall

MAY 7, 2018

To take advantage of call whispering , two agents must be on the call, but only one agent’s line will be audible to the lead. This feature has two main use cases. During onboarding, new hires can approach phone calls confidently. If a call is high-priority, it makes sense to put two top-performing reps on the call.

Sales 89

Sales CRM Morale Analytics 89

aircall

MAY 7, 2018

To take advantage of call whispering , two agents must be on the call, but only one agent’s line will be audible to the lead. This feature has two main use cases. During onboarding, new hires can approach phone calls confidently. If a call is high-priority, it makes sense to put two top-performing reps on the call.

Sales 48

Sales CRM Morale Analytics 48