TechSee

AUGUST 10, 2023

TechSee’s visual automation platform uses computer artificial intelligence (AI) and augmented reality (AR) to enhance customer and contact center engagements. As a visual platform, TechSee converts phone calls into live augmented reality sessions and enhances service automation by bringing computer vision AI to chat and automated workflows.

Average Handle Time 206

Average Handle Time Interactive Voice Response First call resolution Cloud contact 206

TechSee

SEPTEMBER 15, 2022

The partnership stems from an initiative with an electronics multinational to deploy virtual sales agents on retail locations, instantly connecting customers to representatives via AI-based visual engagement. NeuraFlash and TechSee together can tailor these solutions based on a brand’s business objectives. BOSTON , Sept.

Big data 109

Big data Consulting Consulting Contact Center 109

TechSee

OCTOBER 9, 2018

On her way out, she checks with Alexa whether her shoes have been shipped by Amazon, grabs her ear buds, sets her smart home security system, and rides her electric scooter to her WeWork shared office space, stopping briefly at the local convenience store to pick up her morning coffee. connected devices and use 3.3 Visual engagement.

Customer Service 359

Customer Service Self service Virtual Agent Chatbots 359

TechSee

DECEMBER 19, 2018

With Google Home, Apple Homekit and Amazon Echo creating buzz around connected devices, smart home products have become increasingly popular. He integrates voice assistants, like Siri and Alexa, to provide a smooth customer unboxing experience. Here I come to save the day…”. How does he do it? But that’s not all!

Sales 84

Sales Wireless Enterprise Technology 84

TechSee

SEPTEMBER 10, 2019

Virtual Customer Assistants (VCAs) have become an integral part of the user experience, taking on a wide range of traditional human roles, from telecom technicians, bank tellers, and consumer electronics experts to insurance loss adjustors and even sales reps. I see that the power sources is securely connected to your device and the outlet.

Self service 116

Self service Banking Analytics Personalization 116

TechSee

FEBRUARY 1, 2021

Dutch telecom KPN – in partnership with Accenture – is using ultra-high-definition cameras that leverage 5G to scan and analyze wide areas of connected piping in real-time, identifying high-risk corrosion areas and determining the best corrective actions. Virtual Assistants. billion by 2025, a CAGR of 21.9% from 2020-2025.

Telecommunications 107

Telecommunications Chatbots Big data Average Handle Time 107

TechSee

JANUARY 24, 2019

Live video support – where service is provided over a live video connection – has proven to be an effective method of driving high customer satisfaction ratings and building customer loyalty through personalized service. The human-interaction drives a personal connection as agents can pick up on customers’ body language and tone of voice.

Call flow 141

Call flow Technical Support Sales APIs 141