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The Challenges of Managing Customer Data in Contact Centers

NobelBiz

We will cover topics such as data encryption, interactive voice response (IVR) for filtering calls, security training for employees, and using proper security solutions. And complying with government and industry regulations is mandatory for any contact center. This is key in encrypting all financial data.

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The Challenges of Managing Customer Data in Contact Centers

NobelBiz

We will cover topics such as data encryption, interactive voice response (IVR) for filtering calls, security training for employees, and using proper security solutions. And complying with government and industry regulations is mandatory for any contact center. This is key in encrypting all financial data.

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What are SIP Phones? (How Do they Work)?

JustCall

SIP is a very flexible technology used for more than just voice calls. The DECT standard is also used by cordless hardphones, which communicate with a base station via the DECT protocol, while the base station communicates with an IP-PBX via SIP and RTP as their transport protocols. Cutting Edge Technology.

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