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Sales Gamification Software: 6 Benefits + 3 Tools to Consider in 2023

JustCall

The impact of sales gamification is much lar ger than you think. Gamification is being embraced by more than 70% of organizations belonging to the Global 2000 list of companies. Gamification is known to enhance loyalty, customer engagement, and motivation. The need of the hour? Let’s get going. How does this help?

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Adapting to a Global Workforce: Managing Remote Teams Effectively

Playvox

However, managing remote teams effectively comes with its own set of challenges. While there are many benefits of remote teams, managing remote teams effectively comes with its own set of challenges. And, it’s forced companies to get creative in their management practices to figure out how to best manage remote teams.

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Top 10 HR Management Software for HR Managers in 2022

CSM Magazine

To optimize the work of staff, HR managers today are actively introducing various software into the work of the team. Find out from this article which HR management software is the most popular and effective and put it into practice! As practice shows, modern technologies provide wide opportunities in the field of HR management.

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Hyper Efficiency: The Next Frontier in Contact Center Operations Management

NobelBiz

Are you a call center operations manager striving to enhance your team’s productivity and deliver hyper efficiency in your daily operations? The Need for Hyper Efficiency in Call Centers As a call center operations manager, you need to stay on top of the latest trends in hyper efficiency to ensure that your organization is successful.

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Remote Control: Managing Work at Home Contact Center Agents

Monet Software

Management and motivational techniques are also required to overcome these new challenges. Call center leaders must develop accurate hiring profiles and craft effective assessment tools. And they should take into account that remote work generally requires more independent time management skill and tech savvy than on-site employment.

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Contact Center Agents and the Importance of Engagement

Noble Systems

Workforce engagement management and gamification are applications that can be used to produce high-caliber, highly engaged agents who can generate the quality customer experiences that will increase customer satisfaction and retention. The Shift to Workplace Engagement Management. Task management. Recognition and metric.

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[Webinar] 5 Proven Methods to Optimize Agent Productivity and Reduce Attrition, with Five9

Liveops

Forrester recently announced that remote work will rise to three times pre-COVID levels. Many enterprises managed to work through the logistics of having a remote team, and as they adapt to a more remote environment moving forward, unique challenges persist. A year ago, businesses got through the transition to send their teams home.