article thumbnail

Continuous Improvement for Telemarketing Programs is Golden

Quality Contact Solutions

After countless hours of planning, preparation, and implementation, you finally have the new telemarketing program kicked off. Even though the new telemarketing program is running smoothly and considered a success, we should always look for ways to improve on the program. Download: 10 Ways to Use an Outbound Telemarketing Partner.

article thumbnail

Essentials for Telemarketing Call Centers

Noble Systems

Telemarketing call centers can fulfill a variety of needs beyond simply selling, and they can provide both outbound telemarketing services and inbound telemarketing services. Telemarketing is a common enough term that most people have heard, but what exactly is it? What is Telemarketing? Let’s take a closer look.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Is Being Telemarketing Compliance Certified Important?

Quality Contact Solutions

Fairly regularly we are asked details around members of our team being telemarketing compliance certified and what that means. To help explain why this certification is important for our business and industry, let me share an example we may all be able to relate to… Let’s say you decide to remodel your kitchen. Contact Us.

article thumbnail

7 Ways to Thrive Working from Home as a Call Center Agent

Quality Contact Solutions

Check out additional tips to thrive in your telemarketing job from home. For example, if you know your children come home from school at a specific time, consider scheduling breaks around that time so you can help minimize potential distractions.?. Set guidelines for the household: ?. It can also be a considerable disadvantage.?.

article thumbnail

Best Practices to Maintain Call Compliance

Calltools

The above call compliance regulations apply to both residential landline and wireless numbers. . It lists the phone numbers of people who don’t want to be contacted by telemarketers or companies specializing in outbound marketing. (By government. By law, you can’t call someone on the DNC.)

article thumbnail

Does Your Call Center Have The Right Tools For The Job?

Calltools

According to Business News Daily , other features to look for include wireless options and adjustable keyboards. Sales and telemarketing software provides the right atmosphere, too. Both wired and wireless headsets are available and the one you choose will depend on your needs. It’s a combination that benefits everyone.

article thumbnail

7 Ways to Thrive Working from Home as a Call Center Agent

Quality Contact Solutions

For example, if you know your children come home from school at a specific time, consider scheduling breaks around that time so you can help minimize potential distractions. It can also be a considerable disadvantage.  Setting boundaries with the household is critical for working from home.