Callminer

AUGUST 1, 2017

Metrics, Measure, and Monitor – Make sure your metrics and associated goals are clear and concise while aligning with efficiency and effectiveness. Make each metric public and ensure everyone knows why that metric is measured. Jeff Greenfield is the co-founder and chief operating officer of C3 Metrics.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

Back Office Centers

NOVEMBER 17, 2023

Other areas including engineering, business, gaming, and entertainment can also benefit from image mining. Adherence to Industry Guidelines and Policies The government of the United States has established industry standards and guidelines, including as SOX, HIPAA, and GDPR. Identify the Data You Need.

outsourcing 40

outsourcing Government Healthcare Entertainment 40

AWS Machine Learning

JANUARY 26, 2024

Many AWS customers align to industry standard frameworks, such as the NIST Cybersecurity Framework. He is passionate about the intersection of cybersecurity and emerging technologies, with 20+ years of experience in global strategic leadership roles delivering security solutions to media, entertainment, and telecom customers.

Best practices 120

Best practices Government Engineering Accountability 120

AWS Machine Learning

NOVEMBER 22, 2023

In this innovation talk, hear how the largest industries, from healthcare and financial services to automotive and media and entertainment, are using generative AI to drive outcomes for their customers. See demos on how to build analytics dashboards and integrations between LLMs and Amazon QuickSight to visualize your key metrics.

Engineering 108

Engineering Best practices APIs Government 108