Callminer

AUGUST 1, 2017

Metrics, Measure, and Monitor – Make sure your metrics and associated goals are clear and concise while aligning with efficiency and effectiveness. Make each metric public and ensure everyone knows why that metric is measured. Jeff Greenfield is the co-founder and chief operating officer of C3 Metrics.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

AWS Machine Learning

JANUARY 26, 2024

You can use a combination of strategies, including AWS services and solutions, at each layer to improve the security and resiliency of your generative AI workloads. Many AWS customers align to industry standard frameworks, such as the NIST Cybersecurity Framework.

Best practices 124

Best practices Government Engineering Accountability 124

AWS Machine Learning

NOVEMBER 22, 2023

In this innovation talk, hear how the largest industries, from healthcare and financial services to automotive and media and entertainment, are using generative AI to drive outcomes for their customers. In this session, learn how to build your first generative AI application with key services such as Amazon Bedrock.

Engineering 112

Engineering Best practices APIs Government 112