Aspect

APRIL 6, 2020

The post Webinar: Lessons Learned in Rapid Migration to Remote Based Work appeared first on Aspect Blogs. Want to learn more about ASUGA? It’s easy to join, CLICK HERE for details.

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Cloud contact Call flow Best practices Contact Center 87

VocalCom

APRIL 6, 2020

The post PMCTreize Generali sets up remote working model in 48h for its contact center agents thanks to the flexibility of Vocalcom Cloud solutions appeared first on Vocalcom Blog.

Contact Center 62

Contact Center Cloud contact contact center solutions Customer Experience 62

Etech GS

APRIL 6, 2020

This is an unprecedented moment worldwide. We should come together and fight this battle against the novel coronavirus with a sense of responsibility and keep calm throughout. COVID-19 has already affected people we know, our company, our customers, our communities and our countries that we care deeply about.

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Tenfold - Contact Center Blog

APRIL 6, 2020

Tenfold provides Advanced CTI for Salesforce High Velocity Sales (HVS) giving enterprise companies and global teams the solutions they need to enable this high-powered offering from Salesforce with fully integrated voice.

Sales 62

Sales Coaching Scripts Enterprise 62

Speaker: Shannon Tipton, Chief Learning Officer, Learning Rebels LLC

We'll discuss self-directed microlearning content and how blogs, chatbots, and email lessons can provide the combined value of chunked content. In this session, we will learn about three different types of drip delivery platforms.

Chatbots

ClientSuccess

APRIL 6, 2020

For many of us in SaaS-based businesses, the recent uncertainty surrounding the COVID-19 pandemic means that, while our offices are closed, we’re working from home full time.

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SaaS Management 52