Sun.Nov 04, 2018

How to Make Your Customer Experience Convenient

Beyond Philosophy

Convenience has a significant influence on the outcome of your Customer Experience. It is crucial you ensure you are making it as easy as possible for your customers to do business with you. Today, we are going to discuss some areas you can look at to do just that. I didn’t like shopping for years.

6 Essential Qualities of the Best Customer Service Reps

Omnicus

Acquire and retain more customers with an outstanding customer service team. Customer Experience Customer Service

How to Make Your Customer Experience Convenient

Beyond Philosophy

Convenience has a significant influence on the outcome of your Customer Experience. It is crucial you ensure you are making it as easy as possible for your customers to do business with you. Today, we are going to discuss some areas you can look at to do just that. I didn’t like shopping for years.

Securing your call center environment from impersonators

TRUSTID

Advanced telephone scammers can manipulate any phone number to trick individuals into thinking their bank is contacting them. They do this by using any number of Caller ID spoofing technologies available on the Internet.

6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.

Freshdesk Agent Scripting App

Zingtree

If you’re running live support or a contact center with Freshdesk, you’ll want to use the latest Zingtree Freshdesk app for Agent Scripting. This update supports the new Freshdesk Mint interface and helps guide live agents to solve problems and follow processes.

Hello world!

Freshcaller

Welcome to Freshdesk Blogs Sites. This is your first post. Edit or delete it, then start blogging! The post Hello world! appeared first on Freshcaller Blog — Reimagining call center software for all businesses