CrazyCall

MAY 8, 2019

A buyer’s behavior together with sales techniques and processes have evolved significantly. Nowadays, most B2B customers make the decision about their purchase even before a sale rep contacts them. The aim of sales reps is to assist leads in their journey. However, inbound sales strategy doesn’t end here.

Inbound sales 101

Inbound sales Sales Outbound sales Education 101

Talkdesk

APRIL 12, 2016

The past few years have seen significant advances in sales strategies and practices. TOPO Sales Summit 2016 examined many of the facets of a successful sales strategy. The Sales Development Track expanded on how high-growth companies can drive pipeline and revenue. About TOPO Sales Summit.

Sales 40

Sales Outbound sales call center software Accountability 40

Talkdesk

APRIL 14, 2016

Every sales organizations is looking for the secret to improving their effectiveness and their revenue along with it. The Sales Effectiveness track at TOPO Sales Summit 2016 explored the plays and tactics that contribute to the effectiveness of the world’s top sales teams. About TOPO Sales Summit.

Sales 40

Sales Best practices Outbound sales call center software 40

Babelforce

JUNE 3, 2021

Upselling is a sales technique that aims to increase the value of a transaction. Bingo… instant sales intelligence! #2 Most effective sales teams test and refine a lot of different offers. The biggest mistake any salesperson can make is ‘going into sales mode’. They explicitly rule out ‘feeling like a sales target’.

Upselling 52

Upselling Interactive Voice Response Outbound sales Contact Center 52

CrazyCall

AUGUST 8, 2019

In this article we’ve decided to present you 20 call center metrics that will make it easier for you to gain powerful insights into the sales call performance and keep an eyeon your customer service efforts. That’s why we’ve neatly packed everything into an Ebook that you can download and get back to anytime you want and need.

Call Center 52

Call Center Metrics Abandon rate Management 52

Pointillist

JULY 25, 2018

Outbound Sales Call. Here are a few to get you started: Customer Journey Analytics 101 (eBook). Call Support Center. Company Outreach. Interactions initiated by your company to communicate with a customer, e.g. Email Sent. Promotion Offered. Direct Mail Sent. Operational Events. Profile, Stage, or Status Updates.

Analytics 93

Analytics Government APIs Metrics 93

Pointillist

JULY 25, 2018

View Web Page Submit Survey Call Support Center Pay Bill Company Outreach Interactions initiated by your company to communicate with a customer, e.g. Email Sent Promotion Offered Direct Mail Sent Outbound Sales Call Operational Events Internal actions not necessarily seen by the customer, which nonetheless influence the customer experience, e.g. Package (..)

Analytics 43

Analytics Metrics Government Journey mapping 43