ClientSuccess

FEBRUARY 1, 2022

If you’re going through a merger or acquisition or want to ensure your team is prepared to manage M&A if and when the opportunity arises, here are six fail-proof steps to implement a seamless, pain-free process for your customers. Manage through the change. Research the details. Discuss with your customers.

Management 52

Management Revenue potential SaaS CRM 52

ChurnZero

OCTOBER 26, 2021

It’s also a great way to devote attention and effort to building relationships with customers that have the most revenue potential. This allows for highly targeted service delivery, or Customer Success management, since you have a clear understanding of exactly what a certain group of your customers are looking for.

SaaS 96

SaaS Revenue potential Upselling Accountability 96

ChurnZero

OCTOBER 26, 2021

It’s also a great way to devote attention and effort to building relationships with customers that have the most revenue potential. This allows for highly targeted service delivery, or Customer Success management, since you have a clear understanding of exactly what a certain group of your customers are looking for.

SaaS 52

SaaS Revenue potential Upselling Accountability 52

ClientSuccess

OCTOBER 5, 2020

Increasing ROI with better customer relationship management. Modern customer success is all about personalization and relationships, which is why customer relationship management is so important. Here are three ways CSMs can increase customer ROI with better, more focused customer relationship management strategies: 1.

Management 80

Management Revenue potential Accountability Metrics 80