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The Importance of Customer Success Segmentation

ChurnZero

It’s one of the most tactical SaaS customer segmentation models because it enables you to locate upsell and cross-sell opportunities with existing customers. It’s also a great way to devote attention and effort to building relationships with customers that have the most revenue potential. Needs-Based Segmentation.

SaaS 96
article thumbnail

The Importance of Customer Success Segmentation

ChurnZero

It’s one of the most tactical SaaS customer segmentation models because it enables you to locate upsell and cross-sell opportunities with existing customers. It’s also a great way to devote attention and effort to building relationships with customers that have the most revenue potential.

SaaS 52