Quiq

OCTOBER 2, 2020

Share This Story Sales , service and marketing teams have a number of strategies available to reach new customers and engage more effectively. Phone calls and emails have served as important methods of communication between agents and customers over the last few decades. Customer service. Appointment setup.

Outbound sales 52

Outbound sales Chatbots B2C Technical Support 52

CrazyCall

NOVEMBER 22, 2018

And sales tips are no different. Once you type your question on how to become better in sales in Search, you’ll get 101 sales advice in return. In this respect we’ve decided to launch our blog series putting together the interviews with top sales experts that are actually making an impact and willing to share their knowledge.

Sales 61

Sales SaaS Coaching Outbound sales 61

CrazyCall

AUGUST 8, 2019

Customers call, agents resolve their queries, managers supervise, all things seem to run their course… STOP! Outbound and inbound customer services should be constantly measured to be improved. Using this information, you’ll learn how much time they need to respond to one customer query. First Call Resolution.

Call Center 52

Call Center Metrics Abandon rate Management 52