Customer Support Engineering Revenue potential Upselling 
JustCall
AUGUST 8, 2023
Source In addition to embracing the role of a recommender system, conversational AI can also unlock upselling and cross-selling opportunities. With information on customer purchase patterns, online behavior, and preferences, conversational AI can pitch products to increase average order value and maximize revenue potential.
SmartKarrot
MAY 19, 2022
Lead pitches to cross-sell and upsell new channels and features that meet client needs to achieve client KPIs. Work with the Talent Directors to identify client opportunities and support commercial conversations. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential.
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SmartKarrot
APRIL 24, 2020
Investment in the client relationship holds great revenue potential and it is necessary to make sure that it goes well. According to Deloitte 2019 Enterprise Customer Success Study and Outlook, approximately 70 percent of the respondents have had CS teams in operation for more than two years, while 45 percent reported.
JivoChat
APRIL 13, 2021
We’ll also share some actionable strategies and best practices to help you decide how to implement customer service automation. What Is Customer Service Automation? Customer service automation — also known as customer support automation — is a technology-led process for assisting customers without any human involvement.
Comm100
FEBRUARY 5, 2018
Nowadays, CRM software allows business to easily manage their relationships with customers and the information associated with them in an online database. Modern CRM software aims to integrate and automate 3 key functions: sales, marketing, and customer support. Whether each visitor is a repeat customer or a first-time buyer.
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