JustCall

AUGUST 8, 2023

Here’s a deeper look at how conversational AI can increase eCommerce sales. 10 Ways Conversational AI Can Increase eCommerce Sales 1. Personalize Marketing Campaigns It was back in 2015 when Forrester discovered that 8 out of 10 consumers would choose and pay more for a brand that offers personalized services or experiences.

Sales 52

Sales Upselling Revenue potential Customer centricity 52

JustCall

MARCH 10, 2023

A Sales Call Flow A sales workflow or call flow would look something like this: Introduction: “Hello, I am ABC from XYZ Inc. Conclude with upselling/cross-selling: “If you’re interested in <product 1>, you might also want to check out <product 2>, which offers XYZ extra.” Is now a good time to talk?”

Call flow 40

Call flow Contact Center Scripts Interactive Voice Response 40

SmartKarrot

MAY 12, 2023

This process involves segmenting the customer base to determine which accounts have the most potential for growth and profitability. Factors to consider during account selection may include revenue potential, strategic importance, market influence, and alignment with the organization’s objectives.

Accountability 10

Accountability Management Revenue potential Upselling 10

SmartKarrot

MARCH 31, 2021

RevOps addresses the gap between revenue generation and company teams/departments. Revenue operations helps gain traction from sales flywheels. What is Revenue Operations (RevOps)? Revenue Operations (RevOps) is the business process of driving revenue across teams. Sales teams focus on closing deals.

Upselling 10

Upselling Best practices SaaS Revenue potential 10

NobelBiz

JULY 25, 2023

These platforms provide a goldmine of data regarding customer sentiment and brand perception. CMSWIRE also states that “ 69% of consumers want the ability to move from one channel to another while speaking with a customer service representative ”.

Analytics 98

Analytics Call Center Scripts Contact center software 98

SmartKarrot

APRIL 24, 2020

A client success manager aligns with the clients and supports them through the sales process. Investment in the client relationship holds great revenue potential and it is necessary to make sure that it goes well. They have been a part of the renewing, upselling and cross-selling processes for a long time.

Management 11

Management SaaS Accountability Customer retention 11

JivoChat

APRIL 13, 2021

Automating customer service isn’t a fad. While some fears of chatbots stealing jobs persist, the reality is that customers now prefer the convenience of support automation, and businesses are profiting in many ways. Read on to learn more about the various ways that automating customer service can benefit your business.

Customer Service 40

Customer Service Chatbots Self service Abandon rate 40