Talkdesk
FEBRUARY 10, 2021
Two major—and positive—developments around the pandemic have jammed up customer service channels. Streamline operations while maintaining a comprehensive view of the customer journey and contact center performance with unified reporting, right from within Salesforce. And manage it all with clicks, not code.
TechSee
MARCH 7, 2023
Elizabeth has been leading the conversation on how our new connected homes and devices are changing how we live and documenting service evolution for nearly 25 years. Taksina is shaping the future of service and how businesses will embrace and adopt technology to deliver incredible outcomes.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CSM Magazine
FEBRUARY 23, 2021
Digital transformation acceleration drives cloud contact centre adoption of Calabrio workforce engagement management technology. Calabrio , the workforce engagement management (WEM) company, has seen a strong growth trajectory in the UK during the last 12 months, despite the global pandemic. About Calabrio.
CSM Magazine
AUGUST 26, 2019
Its flexible deployment has made it an ideal cross-industry solution, and Innov8tif joins ID R&D’s growing roster of global partners which includes banks, financial institutions, customer service and call centers, health care, insurance, smart home, and IoT businesses.
Verint
SEPTEMBER 8, 2017
One of the leading industrial solutions providers in the United States and a longtime Verint customer, MSC Industrial Supply Co. was interested in how it could improve productivity, enhance the customer experience, and keep operating costs down through a single, unified workforce optimization platform.
Expert insights. Personalized for you.
80 
Let's personalize your content