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Talkdesk for Salesforce provides relief and recovery with industry solutions

Talkdesk

Two major—and positive—developments around the pandemic have jammed up customer service channels. Talkdesk’s solutions allow customers to harness technology to drive progress.”. The post Talkdesk for Salesforce provides relief and recovery with industry solutions appeared first on Talkdesk.

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23 Inspiring Women to Watch in 2023

TechSee

She is a force to be reckoned with as a writer and speaker on customer experience. Caroline Yap, Director of AI Practice, Google Cloud – Caroline’s team accelerates customer transformations with AI and Industry Solutions, including Contact Center AI (CCAI), Vertex AI, and DocAI.

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Calabrio Charts Record Year-on-Year UK Growth as Demand for Cloud Technology Soars During Lockdown

CSM Magazine

Kris McKenzie, SVP, Sales, International at Calabrio commented, “Our focus on cloud-first solutions has resonated well with our customers’ need to accelerate their digital transformation and move their contact centres to the cloud in order to maintain business continuity.

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TMP Direct Attended Customer Solutions Expo in NYC

TMP Direct

The Customer Solutions Expo combines SpeechTEK, Customer Service Experience, and CRM Evolution showcases. The event also provides valuable insight from industry pioneers and subject matter experts as well as tech gurus.

CRM 40
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TMP Direct Attended Customer Solutions Expo in NYC

TMP Direct

The Customer Solutions Expo combines SpeechTEK, Customer Service Experience, and CRM Evolution showcases. The event also provides valuable insight from industry pioneers and subject matter experts as well as tech gurus.

CRM 40
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Innov8tif to Integrate ID R&D Passive Facial Liveness for Remote Customer Onboarding and Digital ID Verification

CSM Magazine

Its flexible deployment has made it an ideal cross-industry solution, and Innov8tif joins ID R&D’s growing roster of global partners which includes banks, financial institutions, customer service and call centers, health care, insurance, smart home, and IoT businesses.

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Verint Helps MSC Industrial Build on Customer Moments of Truth

Verint

One of the leading industrial solutions providers in the United States and a longtime Verint customer, MSC Industrial Supply Co. was interested in how it could improve productivity, enhance the customer experience, and keep operating costs down through a single, unified workforce optimization platform.