Customer Guru

APRIL 10, 2018

At Customer Guru, we believe that Customer Experience (CX) should be the number one priority for all the Indian businesses so that they become more sustainable and successful globally. Thus, we are on a mission to spread this awareness, inspiring and guiding professionals to adopt and inculcate a customer-centric approach.

Consulting 110

Consulting Consulting Customer Service Customer centricity 110

NobelBiz

SEPTEMBER 12, 2023

A lower ATT typically indicates quicker issue resolution and streamlined customer service. Enhanced Customer Service By assessing “Talk” times, call centers can identify training needs or knowledge gaps. Dive into the world of outbound sales, from industry insights to performance optimization.

Metrics 52

Metrics Call Center Outbound sales Contact Center 52

Anexa BPO

SEPTEMBER 5, 2021

And as the world continues to emerge from the debilitating effects of COVID-19, one thing is abundantly clear: the siloed environments of sales, marketing, opps (other people’s platforms) and IT are over. Outsourcing your critically important customer-centric processes to a company that specializes in customer-centric service is a no-brainer.

outsourcing 40

outsourcing Bilingual agents Customer centricity Outbound sales 40

Anexa BPO

SEPTEMBER 13, 2022

This might include partnering with (or acquiring) local distributors, treating CPGs (Consumer Packaged Goods) as partners rather than suppliers, and rolling out additional products beyond consumer goods – for example, financial products and services, or the sale of digital goods such as phones. And e-commerce? We were made for that.

Bilingual agents 52

Bilingual agents Outbound sales outsourcing B2C 52

Anexa BPO

FEBRUARY 17, 2023

Anexa is a customer service veteran, with an exceptionally skilled workforce of bilingual agents who recognize the importance of the 2023 ‘customer experience’ and specialize in delivering just that. BPO outsourcing companies like award-winning Anexa can impact your company’s ability to harness this potential. And eCommerce?

B2B 52

B2B Bilingual agents Outbound sales B2C 52

Anexa BPO

MAY 16, 2022

Anexa’s intake process is rigorous and standardized, ensuring that our employees bring your company its best chance for success, no matter which areas they manage – customer service, inbound and outbound sales, lead generation, tech support – they have your company’s back. And e-commerce? We were made for that.

Bilingual agents 52

Bilingual agents Outbound sales outsourcing Morale 52

Customer Centric Support

FEBRUARY 6, 2017

Customer service and contact center staff need the tools to reduce stress, increase focus and productivity, as much, if not more than the average office worker. Customer Satisfaction – Employee satisfaction directly correlates to your customer’s satisfaction. Customer Centric Support Home.

Call Center 90

Call Center Outbound sales Customer centricity Contact Center 90