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What to Look for in a Document Automation Tool

Cincom

For example, a sales rep using Eloquence could instantly produce a detailed quote by having the automation tool pull the prospect’s information from the CRM system, the latest pricing data from an ERP or e-commerce platform, and discounts from a pricing database into a quote template. This drives big productivity gains.

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HIPAA Compliant VoIP Phone System: Everything You Should Know

JustCall

This is a series of regulatory standards that outline the lawful use and disclosure of protected health information (PHI). As mentioned, the HIPAA rules and regulations provide guidance for proper uses and disclosures of PHI, how to secure it, and what to do if there is a PHI breach. CRM and Business Tool Integrations.

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HIPAA-Compliant VoIP Phone Software: Everything You Should Know

JustCall

This is a series of regulatory standards that outline the lawful use and disclosure of protected health information (PHI). Make sure all your employees are fully aware and well-versed with the HIPAA-compliant policies and practices. The Interactive Voice Response (IVR) menu acts as a 24X7 auto attendant for your medical contact center.

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5 Keys for Enhancing Patient Experience in a Value-Based World

Sykes

Hospitals and medical-care providers that seek new ways to both improve patient interactions and to track patient quality responses. Now consider that just one poorly managed patient interaction can result in a negative response on a quality survey. But you can’t stop there. Security is built on trust.

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What is Call Center Compliance?

NobelBiz

Call centers operating in the financial sector must adhere to various provisions of the Dodd-Frank Act, such as those related to fair lending practices, consumer disclosures, and anti-discrimination policies. Seamlessly integrate proprietary or third-party CRM applications with our extensive APIs and data dictionary libraries.