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Nearshore Contact Center Outsourcing Spotlight: Peru, Argentina, Paraguay, and Uruguay

Outsource Consultants

Nearshore Contact Center Outsourcing Spotlight: Peru, Argentina, Paraguay, and Uruguay. We’ve helped many clients find Philippine call centers over the years, but recently we’ve seen a significant shift with leading organizations seeking nearshore Central and Latin American contact center outsourcing locations.

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Auto Dialer Software: What is Auto Dialer and When to Use it

JustCall

The auto dialer acts as a co-pilot for sales teams. The ideal software for outbound sales campaigns, an auto-dialer increases sales productivity by as much as 200%. An auto dialer is software that dials up each contact from your database. Think of the outbound sales campaigns as the manufacturing process.

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How to Calculate Your Total In-House Contact Center Costs

TLC Associates

You’ve likely thought that very question (or a variation of it) while talking to vendors about outsourced contact center solutions. Yet there’s another equally important follow-up question you need to ask: “how much do in-house contact center operations cost me?”. Your Contact Center Location Costs.

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27 Sales Call Tips That Can Transform Reps into “Super Reps”

JustCall

Recommended Read: Top 10 Real Estate Cold Calling Scripts for Realtors. The modern-day AI-powered solutions are a big favorite for sales teams at contact centers around the world. They also help you sound more confident and polished, which will make you seem like someone that people want to work with.

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Predictive Dialer vs Auto Dialer: Which is right for your business?

JustCall

The ideal use case for Predictive Dialer: Enterprise, big sales or support team, call and contact centers can employ predictive dialer for scaling the revenue. Outbound sales campaigns with high call volume need to have a solution that assists the agents with all the task minus persuading the prospects.