contact center solutions Enterprise Feedback Virtual Agent 
AWS Machine Learning
FEBRUARY 6, 2023
“We wanted to combine the power of Amazon Lex’s conversational AI capabilities with the Talkdesk modern, unified contact center solution. To support WaFd’s vision, Talkdesk has extended its self-service virtual agent voice and chat capabilities with an integration with Amazon Lex and Amazon Polly.
JustCall
MARCH 23, 2023
JustCall JustCall is a cloud-based contact center software and telephony solution. Its robust features, easy implementation process, and affordable pricing plans make it a great contact center solution for small and mid-sized businesses. IVR functionality is a part of all of JustCall’s pricing plans.
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JustCall
FEBRUARY 13, 2023
The primary focus for every enterprise today is customer experience. An enterprise can increase revenue by 10% to 15% by improving CX. Customers expect to reach you through a channel of their choice, connect with the right agent, and resolve their queries faster. CloudTalk Overview CloudTalk is another Aircall alternative.
JustCall
APRIL 24, 2023
Integrations Another important aspect you must consider is how readily the software is able to integrate with your enterprise applications. Internal extensions Each agent is given a personal extension line so customers can reach them easily. Call masking Mask private numbers to protect agents’ privacy.
JustCall
JANUARY 27, 2023
MagicJack is a name that often pops up when enterprises look to implement VoIP business phone solutions. That being said, magicJack is often considered an entry-level solution. It’s only prudent to look at products similar to magicJack before selecting a business phone solution. What is magicJack?
JustCall
AUGUST 10, 2022
Feedback on JustCall from Real-World Users. JustCall Best-suited for: JustCall can be used by enterprises of all sizes (small, mid, and large) and is perfect for a business looking to implement an all-in-one customer communication platform. Cloudtalk is a cloud-based call center software designed for customer support and sales teams.
JustCall
DECEMBER 23, 2022
JustCall is a VoIP business phone system and contact center software with an in-built conversation intelligence platform. Call recording – Record and monitor agent calls to improve quality and performance. Feedback on JustCall from Real-World Users. Feedback on RingCentral from Real-World Users. RingCentral.
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