Integrity Solutions

MAY 24, 2023

What Is Sales Training? Sales Training – at its heart – should be about learning to uncover and identify customer needs, thus creating value and providing service. Successful sales people know is about doing something for the customer – not to the customer.

Sales 52

Sales Coaching Accountability Personalization 52

NobelBiz

JUNE 19, 2023

. – Brad Butler, Contact Center Software Consultant @ NobelBiz Mastering the Art of Real-Time Monitoring as a Call Center Supervisor Real-time monitoring is an art that, once mastered, opens a new dimension of customer service management. Train Your Supervisors: Supervisors play a crucial role in real-time call monitoring.

Call Center 52

Call Center Coaching Contact Center Metrics 52

NobelBiz

APRIL 18, 2023

The customer satisfaction score aims to get feedback on specific topics such as products or services, quality of interactions with call center agents or after-sales support, purchase procedures, customer experience impression, etc. You can learn more about call center gamification in this workshop episode. Click here to tune in.

Contact Center 52

Contact Center Interactive Voice Response Management Gamification 52

Comm100

JUNE 30, 2016

Online Customer Service Training by Sales Training International. Keep in mind that in order to qualify for free coaching materials, potential instructors must complete the courses with passing scores. Corporate Strategies by Skillpath provides seminars, workshops, and conferences for those seeking professional development.

Customer Service 58

Customer Service Banking Education Scripts 58

ChurnZero

MARCH 1, 2019

He is also a volunteer soccer coach, ice cream connoisseur, avid book collector (and reader), sneakerhead, accidental punster and loves to travel and see new places. Disciplined Execution: Delivering on well-intentioned plans through deliberate time management, email management, risk management, project management (i.e.,

Accountability 40

Accountability Banking Coaching Consulting 40

CrazyCall

APRIL 9, 2019

There are dozens of hundreds of rankings devoted to sales influencers and experts across different industries and the world in general (we’ve also published one ). We’ve decided to remedy the situation and created a list of 18 saleswomen who in our view play an essential role in the world of sales. Tiffani Bova. Tiffani Bova.

Sales 133

Sales Consulting Consulting Coaching 133