Quality Contact Solutions

DECEMBER 16, 2020

Recently I was asked what the key was to create a robust B2B Telemarketing Script. It’s a good question, and after having helped develop and implement thousands of successful scripts over the years, I don’t have that 30-second elevator pitch answer to that question. What is the goal of the script?

Telemarketing 97

Telemarketing Scripts B2B Call Center 97

Quality Contact Solutions

DECEMBER 16, 2020

Recently I was asked what the key was to create a robust B2B Telemarketing Script. It’s a good question, and after having helped develop and implement thousands of successful scripts over the years, I don’t have that 30-second elevator pitch answer to that question. What is the goal of the script?

Telemarketing 52

Telemarketing Scripts B2B Call Center 52

Callminer

AUGUST 1, 2017

Alex Tebbs is the Co-Founder and Sales Director at VIA , the UK’s largest Hosted Skype for Business solution. Rachel Ivers worked as an Inside Sales Representative for 8z Real Estate for one and a half years. Katherine Dougherty, MaidPro National Sales Center Director, describes herself as being MaidPro born and raised.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

Tethr

JANUARY 30, 2020

Script adherence Proper greeting Required closing Compliance (proper authentication, retrieval of account number, disclosure statement) Skills & behaviors (professionalism, empathy, subject matter expertise, confidence, friendliness). Stop entertaining a broken system. It doesn’t decrease churn or surge sales conversions.

Call Center 83

Call Center Scripts Average Handle Time Entertainment 83

Kayako

APRIL 29, 2019

Multichoice, Africa’s largest satellite TV and media entertainment provider, launched an internal customer experience improvement campaign called #99 problems. Team leaders can implement policies that allow employees to make decisions about what to do when things run off the normal script. Encourage employee self-care.

Customer Service 65

Customer Service Employee engagement Customer centricity Entertainment 65

CrazyCall

MAY 20, 2019

Especially when you’re working in sales. To help you stay on the front of the race we’ve compiled a list of 97 super-effective sales tips that will help you take your sales skill to the next level. These are sales tips used by top sales gurus who know all the tricks. Sales Tips from Top Sales Gurus.

Sales 123

Sales Coaching Scripts Education 123

ThriveableBiz

DECEMBER 11, 2022

2 It’s All in The Script And the best way to engage a stranger is to script it first. You might be the exception, they do exist, but most of us will find it so much easier to use a script. So script it. You can script the spontaneity. #3 If I’d checked before recording, I could have changed the script.

Marketing 52

Marketing Scripts Entertainment Coaching 52